Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Maximizing customer satisfaction by conducting strength and weakness analysis of marketing mix
Author
Tiono, Devina
Additional Author(s)
Azali, Steffi Leonie
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2010
Language
English
ISBN
-
Series
Thesis No. 33010201/MAN/2010
Subject(s)
RESTAURANT MANAGEMENT
RESTAURANT-MARKETING
CONSUMER SATISFACTION
Notes
Appendix : p. 55 - 59
Bibliography : p. 53 - 54
Abstract
-
Physical Dimension
Number of Page(s)
xi, 59 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04144/10
(T) 647.950688 Tio M
-
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh kegiatan relationship marketing terhadap member dan non member Petra business forum
Pengaruh retail service quality terhadap minat berkunjungulang melalui perceived quality dan customer satisfaction dari Pakuwon Trade Center Surabaya
How to maximize the potential profit generated in summer from the japanese section of paradijs restaurant, beek en donk trough updating the current menus?
Atribut-atribut motivasi rasional dan motivasi emosional konsumen dalam memilih berkunjung ke Sin Sien restaurant Surabaya
Pengaruh produk, pelayanan, harga dan lokasi terhadap frekuensi kunjungan konsumen di restoran ikan bakar Cianjur cabang Manyar Kertoarjo Surabaya
Analisa pengaruh utilitarian value dan hedonic value terhadap customer loyalty melalui customer satisfaction pada brand damn i love Indonesia
The importance of intercultural communication in order to maintain a good service in lucky city restaurant hoofddorp, the Netherlands
Pengaruh kepuasan, hambatan berpindah dan penyediaan fasilitias terhadap loyalitas konsumen di hotel Novotel Surabaya