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Internal marketing: employee empowerment to increase service quality in De Veranda restaurant cafe Amsterdam Nederland
Author
Sindhunata, Maria Cicilia
Additional Author(s)
Windarto, Christian Helmy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02010225/HTL/2005
Subject(s)
HOTEL MANAGEMENT
RESTAURANT MANAGEMENT
TOTAL QUALITY MANAGEMENT
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 120 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00871/06
(T) - 647.95068 Sin I
-
Unavailable : Removed
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