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Faktor-faktor yang mempengaruhi kepuasan pelanggan pemegang membership card kafe excelso di plasa tunjungan surabaya
Author
Natalia, Yuvi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010163/HTL/2005
Subject(s)
RESTAURANT MANAGEMENT
RESTAURANTS-MARKETING
CONSUMER SATISFACTION
Notes
Appendix: p. 74 - 99
Bibliography: p. 71 - 73
Abstract
-
Physical Dimension
Number of Page(s)
xxi, 99 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01753/05
(T) - 647.950688 Nat F
Library - 8th Floor
Unavailable : Removed
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