Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Faktor-faktor yang mempengaruhi kepuasan pelanggan pemegang membership card kafe excelso di plasa tunjungan surabaya

Author
  • Natalia, Yuvi
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010163/HTL/2005
Subject(s)
  • RESTAURANT MANAGEMENT
  • RESTAURANTS-MARKETING
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 74 - 99
Bibliography: p. 71 - 73
Abstract
-
Physical Dimension
Number of Page(s)
xxi, 99 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01753/05(T) - 647.950688 Nat FLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Service first
The Effect of colour toward restaurant's guest: finding the influence of colour as a part of the restaurant physical environment toward restaurant's guest emotion and attitude
Analisa pengaruh kualitas layanan dan harga terhadap kepercayaan penumpang pada pelabuhan Tanjung Perak Surabaya dengan menggunakan kepuasan sebagai mediasi
Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah
Analisa kepuasan konsumen terhadap kualitas layanan "tea house" Tong Tji Surabaya
The impact of team work performance towards the employee productivity in Hu's Garden Restaurant (Enschede Netherlands)
Pergeseran loyalitas konsumen indomie di surabaya dengan dikeluarkannya produk mie sedaap
Analisa tingkat loyalitas customer PT Pos Indonesia ditinjau dari kepuasan dan kepercayaan (dengan switching barriers sebagai variabel moderating)