Pengaruh perceived service quality terhadap customer loyalty melalui customer satisfaction dan customer trust pada pelanggan Uberx di Surabaya

Author

• Soerianto, Andrew Pranata

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2018

Language

Indonesian

ISBN

-

Series

Tesis No. 03020173/MM/2018

Subject(s)

• CONSUMERS-RESEARCH
• CUSTOMER LOYALTY
• CONSUMER SATISFACTION
• MARKETING-MANAGEMENT

Notes

• Appendix: p. 95-132

. Bibliography: p. 89-94 .

Abstract

-

Physical Dimension

Number of Page(s)

xii, 132 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01373/18	(T2) MM 0173	Library - 8th Floor	Available