Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa kepuasan konsumen ditinjau dari kualitas layanan yang diberikan Ciputra Waterpark
Author
Kurniawan S, Rendy
Additional Author(s)
Gunawan, John Paul
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010398/MAN/2013
Subject(s)
CONSUMER SATISFACTION
QUALITY OF SERVICE
CONSUMERS-RESEARCH
Notes
Appendix: p. 50 - 65
. Bibliography: p. 48 - 49 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 65 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00039/14
(T) 658.8343 Kur A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh restoran atmosfer, kualitas makanan dan kualitas layanan terhadap perceived value konsumen restoran De Soematra Surabaya
Analisis pengaruh kepuasan pelanggan ditinjau dari factor related to product service, purchase terhadap loyalitas pelangggan PT Bogasari
Pengaruh merchandising coordination, social impression dan juxtaposition terhadap purchase intention pada Parisien Paragon Mall di Semarang
Satisfaction
Analisa pengaruh customer value dan corporate culture dalam mempertahankan loyalitas pelanggan argobromo Anggrek pada PT. Kereta Api Indonesia
Pelayanan yang memuaskan
Pengaruh system quality, information quality, dan service quality terhadap user satisfaction website Lion Airlines dan Sriwijaya Airlines
Pengaruh event involvement melalui event attitude terhadap customer loyalty Townsquare Surabaya