Faktor yang mempengaruhi kepuasan dan loyalitas pelanggan di hypermart dengan menggunakan structural equation modelling (sem)

Author

• Pratomo, Steven Putra

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011358/IND/2009

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix : p. 65 - 120

Bibliography : p. 64

Abstract

-

Physical Dimension

Number of Page(s)

xii, 120 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03054/09	(T) 658.8343 Pra F	Library - 8th Floor	Unavailable : Removed