Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya

Author
  • Christie, Evelina
Additional Author(s)
  • Chandra, Sherly Limantoro
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010093/MAN/2011
Subject(s)
  • CONSUMERS-RESEARCH
  • RETAIL TRADE-MANAGEMENT
  • TOURIST TRADE-CUSTOMER SERVICES
  • TOURIST TRADE
  • CONSUMER SATISFACTION
Notes
  • Appendix : p. 82 - 122
Bibliography : p. 80 - 81
Abstract
-
Physical Dimension
Number of Page(s)
xv, 122 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03333/11(T) 338.4791 Chr A-Unavailable : Removed

Similar Collection

by author or subject
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Peranan point dalam mempengaruhi minat belanja konsumen di bagian fashion di Galeria Plasa Surabaya
Pengaruh brand experience melalui brand trust dan brand satisfaction terhadap brand loyalty konsumen pada Carl's Jr. Surabaya
Pengaruh store image dan brand image terhadap minat berkunjung ke Matahari Department Store di Tunjungan Plaza Surabaya
Analisa kualitas penyediaan makanan bagi pasien di rumah sakit di Surabaya
Pengaruh store atmosphere dan service quality terhadap customer satisfaction pada Qen-Di Garden Resto dan Grill Sidoarjo
Analisa pengaruh service quality, food quality, dan price terhadap kepuasan pelanggan Kedai Sabindo Gayungsari Surabaya
Faktor-faktor yang mempengaruhi keputusan pelanggan dalam memilih sekolah musik Irama Mas