Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya

Author
  • Christie, Evelina
Additional Author(s)
  • Chandra, Sherly Limantoro
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010093/MAN/2011
Subject(s)
  • RETAIL TRADE-MANAGEMENT
  • TOURIST TRADE-CUSTOMER SERVICES
  • CONSUMER SATISFACTION
  • CONSUMERS-RESEARCH
  • TOURIST TRADE
Notes
  • Appendix : p. 82 - 122
Bibliography : p. 80 - 81
Abstract
-
Physical Dimension
Number of Page(s)
xv, 122 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status

Similar Collection

by author or subject
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Persepsi konsumen terhadap kualitas website e-bookstores dan pengaruhnya terhadap keputusan pembelian secara online
Preferensi belanja laki-laki dan perempuan pada fashion retailer di Surabaya
Analisa faktor-faktor yang mempengaruhi kepuasan konsumen dalam memilih Karita Pujasera di Makro Surabaya
Sensifitas respons konsumen terhadap perubahan desain mobil Toyota kijang LGX di Surabaya
Analisa pengaruh kualitas layanan terhadap keputusan pelanggan Starbucks Coffee Galaxy Mall Surabaya
Improving the influence of relationship marketing concerning costumer loyalty in restaurant hotel Savelberg Voorburg
Pengaruh perilaku pengunjung non-target market terhadap brand image royal plaza Surabaya