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Magnetic service : 7 rahasia menciptakan pelanggan setia Cet.1
Author
Bell, Chip R.
Additional Author(s)
Bell, Bilijack R.
Publisher
Bandung: Penerbit Kaifa, 2004
Language
Indonesian
ISBN
9793659165
Series
-
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Bibliography: p. 305-308. Index: p. 309-312
Abstract
-
Physical Dimension
Number of Page(s)
312 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04570/06
- 658.812 Bel M
Library - 7th Floor
Available
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