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Take their breath away : how imaginative service creates devoted customers

Author
  • Bell, Chip R.
Additional Author(s)
  • Patterson, John R.
Publisher
Hoboken, New Jersey: John Wiley & Sons, Inc , 2009
Language
English
ISBN
9780470443507
Series
-
Subject(s)
  • CONSUMER SATISFACTION.
  • CUSTOMER SERVICES
  • CUSTOMER ROYALTY
  • CUSTOMER INDUSTRIES
Notes
Bibliography: p. 281 - 285. Index: p. 287 - 294
Abstract
-
Physical Dimension
Number of Page(s)
x, 294 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02720/12658.812 Bel TLibrary - 7th FloorAvailable

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