Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh service quality perusahaan Cathay Pacific Cargo terhadap kepuasan pada freight forwarder selaku pengguna jasa kargo udara

Author
  • Thomas, Christy Nicholas
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010323/MAN/2018
Subject(s)
  • CONSUMER SATISFACTION
  • FREIGHT AND FREIGHTAGE
  • FREIGHT FORWARDERS
Notes
  • Appendix: p. 67-92
. Bibliography: p. 64-66.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 92 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02590/18MAN 35-323Library - 8th FloorAvailable

Similar Collection

by author or subject
Pengaruh kualitas pelayanan pre-departure cathay pacific di Surabaya terhadap kepuasan konsumen
Pengaruh kualitas pelayanan dan kepuasan pelanggan terhadap loyalitas pelanggan di save your sneakers Surabaya
The Complete idiot's guide to winning customer loyalty
The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie
Pengaruh trustwothiness terhadap customer satisfaction dan customer loyalty UD. Pelangi Surabaya
Pengaruh kepuasan kerja karyawan terhadap kepuasan konsumen melalui kinerja karyawan pada atlas sport club di Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan restoran Sari Utama Jember melalui metode servqual
Analisa kepuasan pasien terhadap customer service quality di Rumah Sakit Baptis sebagai salah satu infra struktur penunjang pariwisata di Kediri