Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : exceeding customer expectations disc 6
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2005
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04346/07
DVD 658.812 Ser-VI
-
Unavailable : Lost
Similar Collection
by author or subject
Perancangan interior Hershey's Chocolate World di Surabaya
40 Ways to support struggling readers in content classrooms, grades 6-12
Perencanaan AC swing otomatis menggunakan mikrokontroler
Analisa keuangan rumah toko dengan penerapan pengolahan air limbah dan penampungan air hujan
Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di starbucks coffee plaza Tunjungan IV Surabaya
Kepuasan pelanggan dalam menggunakan kembali jasa titipan kilat pada PT Angkasa Dirga Mandiri di Surabaya
Pengaruh service marketing mix terhadap kepuasan pelanggan wanita di Alex's Salon Jemursari Surabaya
Analisa pengaruh perceived service quality terhadap customer satisfaction dengan customer value sebagai variabel intervening pada program manajemen pemasaran Universitas Kristen Petra