'Analisis complaint handling dan dampaknya terhadap pelayanan pelanggan Bogasari'

Author

• Utomo, Nicky

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020221/MAN/2011

Subject(s)

• MARKETING RESEARCH
• CONSUMER SATISFACTION
• CONSUMER BEHAVIOR

Notes

• Appendix : p. 66 - 107

Bibliography: p. 64 - 65

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 107 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02236/11	(T) 658.83 Uto A	-	Unavailable : Removed