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Analisa kepuasan pengunjung terhadap kualitas jasa PT. Angkasa Pura 1, Bandara Internasional Juanda Surabaya
Author
Susanto, Cindy Noviana
Additional Author(s)
Setia, Vanda Sandriana
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 35010103/MAN/2011
Subject(s)
CONSUMER SATISFACTION
TOURIST TRADE-RESEARCH
JUANDA AIRPORT-TOURIST TRADE
Notes
Appendix: p. 53 - 72
Bibliography: p. 51 - 52
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 72 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03324/11
(T) 338.4791 Sus A
-
Unavailable : Removed
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