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Analisa pengaruh brand image terhadap customer loyalty dan customer satisfaction sebagai mediator di Hotel Shangri-La Surabaya

Author
  • Fransisca, Dea Alexandra
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010725/MAN/2018
Subject(s)
  • BRAND MANAGEMENT
  • HOTELS-MANAGEMENT
  • CUSTOMER LOYALTY
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 64-76
. Bibliography: p. 59-63.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 76 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01099/18(T) MAN 33-0725Library - 8th FloorAvailable

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