Analisa kepuasan dan kepercayaan pelanggan terhadap loyalitas ditinjau dari pengukuran perceived quality dan perceived value

Author

• Araini, Dara

Additional Author(s)

• Waluyo, Liza Wati

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010013/MAN/2009

Subject(s)

• CUSTOMER LOYALTY
• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix: p. 62 - 128

Bibliography: p. 60 - 61

Abstract

-

Physical Dimension

Number of Page(s)

xii, 128 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00388/09	(T) - 658.8342 Ara A	-	Unavailable : Removed