Analisa pengaruh faktor pre-sale dan post-sale terhadap kepuasan konsumen dalam pembelian tiket secara online di maskapai penerbangan Indonesia

Author

• Sanjaya, David Wahyu

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010330/MAN//2012

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH

Notes

• Appendix : p. 86 - 108

Bibliography : p. 83 - 85

Abstract

-

Physical Dimension

Number of Page(s)

xxvii, 108 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04229/12	(T) 658.8343 San A	Library - 8th Floor	Available