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Pengaruh relationship marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada PT. MPM Honda di Surabaya
Author
Rivaldi, David
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Bisnis UK. Petra , 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020600/MAN/2017
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
RELATIONSHIP MARKETING-ANALYSIS
Notes
Appendix: p. 68-83
. Bibliography: p. 64-67 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 83 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02426/17
(T) MAN 36-0600
Library - 8th Floor
Unavailable : Removed
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