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Analisa pengaruh kualitas layanan yang diterima mahasiswa manajemen perhotelan terhadap kepuasan mahasiswa dan loyalitas mahasiswa
Author
Michael, Timotius
Additional Author(s)
Marcellina
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010727/MAN/2018
Subject(s)
CONSUMER SATISFACTION
QUALITY OF SERVICE
CUSTOMER LOYALTY
Notes
Appendix: p. 97-139
. Bibliography: p. 93-96.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 139 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01110/18
(T) MAN 33-0727
Library - 8th Floor
Available
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