Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction sebagai variabel intervening

Author

• Dewi, Evelin

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020336/MAN/2012

Subject(s)

• CONSUMER BEHAVIOR
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix : p. 64 - 103

Bibliography: p. 62 - 63

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 103 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04053/12	(T) 658.8343 Dew A	Library - 8th Floor	Available