Analisa kinerja layanan PT. Kereta Api Indonesia menurut penilaian pelanggan

Author

• Wijaya, Nadya

Additional Author(s)

• Santoso, Silviana Dewi

Publisher

Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2009

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.36010017/MAN/2009

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH
• CUSTOMER LOYALTY

Notes

• Appendix: p. 104 - 199

Bibliography: p. 100 - 103

Abstract

-

Physical Dimension

Number of Page(s)

xvi, 199 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00728/09	(T) - 658.8342 Wij A	-	Unavailable : Removed