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Analisa kepuasan dan loyalitas konsumen restoran pizza hut di Surabaya
Author
Susanto, Stefanus Femmy
Additional Author(s)
Kusumawati, Endah
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010141/PMR/2008
Subject(s)
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 66 - 116
Bibliography: p. 64 - 65
Abstract
-
Physical Dimension
Number of Page(s)
xii, 116 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04585/08
(T) - 658.8343 Sua A
Library - 8th Floor
Unavailable : Removed
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