Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : effective questioning and listening disc 5
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2005
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04345/07
DVD 658.812 Ser-V
-
Unavailable : Lost
Similar Collection
by author or subject
Indigo
CGI programming 101
Fundamentlas of aerodynamics
Strategies in electric and hybrid vehicle design
Analisa pengaruh service quality, price, dan customer relationship terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening di Rumah Makan Taman Handayani Surabaya
Analisis pengaruh consumer relationship proneness terhadap behavioural intentions dengan kepuasan sebagai variabel mediasi pada konsumen coffee house di Surabaya Town Square
Analisa beberapa faktor yang mempengaruhi kepuasan konsumen dengan customer value proposition dalam memanfaatkan e-commerce pada situs reservasi online
Analisa pengaruh service performance terhadap customer satisfaction Bank Central Asia Surabaya