Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Service first : effective questioning and listening disc 5
Author
-
Additional Author(s)
-
Publisher
Minneapolis, MN: Service Quality Institute, 2005
Language
English
ISBN
-
Series
-
Subject(s)
CONSUMER SATISFACTION
CUSTOMER SERVICE-MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
1 Digital Video Disc
Dimension
4,75 inch
Other Desc.
[60 min.] : col.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04345/07
DVD 658.812 Ser-V
-
Unavailable : Lost
Similar Collection
by author or subject
Unique floral cake decorating
Demiliterisasi tentara
Fashion design course
Roboadventure: the good life
Analisa perbandingan tingkat kepuasan shoppers terhadap kinerja atribut-atribut shopping centre image antara Tunjungan Plaza dengan Galaxy Mall Surabaya
Pengaruh faktor internal dan eksternal terhadap loyalitas konsumen di maskapai low cost carrier (LCC) dengan kepuasan konsumen sebagai variabel perantara
Analisa ketergantungan kinerja resepsionis dengan kepuasan tamu di hotel Westin Surabaya
Mengevaluasi dan mengukur jasa terhadap kepuasan konsumen dan penanganan pengaduan di era globalisasi