Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa pengaruh corporate image dan customer satisfaction terhadap store firm performance pada industri ritel khususnya convenience store di Surabaya
Author
Djuali, Stephanie Cynthia
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010719/AKT/2015
Subject(s)
CORPORATE IMAGE
CONSUMER SATISFACTION
RETAIL TRADE-RESEARCH
Notes
Appendix: p. 54-67
. Bibliography: p. 50-53.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 67 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02819/15
(T) AKT 0719
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa variabel-variabel yang mempengaruhi kepuasan pelanggan Gelato Bar-Galaxy Mall Surabaya
Analisa hubungan dan pengaruh antara retail mix dengan customer loyalty melalui perceived value di The Grand Palace Department Store Surabaya
Analisa pengaruh retail mix terhadap loyalitas konsumen di outlet Guess Galaxy Mall
Pengaruh kualitas layanan terhadap kepuasan pelanggan brown salon di Tunjungan plaza Surabaya sudi kasus 100 konsumen
Analisa pengaruh customer experience terhadap customer satisfaction pada konsumen di Rosetta's Cafe dan Resto Surabaya
Complain topedia - the art of complaint handling
Analisa faktor-faktor yang mempengaruhi konsumen dalam keputusan pembelian produk-produk cafesera
How to create outstanding service