Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh corporate image dan customer satisfaction terhadap store firm performance pada industri ritel khususnya convenience store di Surabaya

Author
  • Djuali, Stephanie Cynthia
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Akuntansi Program Akuntansi Bisnis UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 32010719/AKT/2015
Subject(s)
  • CORPORATE IMAGE
  • CONSUMER SATISFACTION
  • RETAIL TRADE-RESEARCH
Notes
  • Appendix: p. 54-67
. Bibliography: p. 50-53.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 67 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02819/15(T) AKT 0719-Unavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh service quality, food quality, dan price terhadap kepuasan pelanggan di restoran Yung Ho Surabaya
Analisa pengaruh perceived quality, perceived value, customer satisfaction, dan customer trust terhadap customer loyalty dari konsumen maskapai penerbangan AirAsia Indonesia
Analisis keterkaitan environmental, sensory, interpersonal, procedural, deliverable, informational, financial terhadap kepuasan pelanggan di toko hewan "naf-naf" di Surabaya
Pengaruh persepsi individu atas kepuasan konsumen terhadap penanganan komplain di starbucks coffee plaza Tunjungan IV Surabaya
Pengaruh penerapan CSR terhadap brand loyalty melalui brand image dan customer satisfaction pada produk kosmetika
Magnetic service
Analisa pengaruh servicescape terhadap kepuasan pelanggan pada JW Marriot Hotel Surabaya
Pengaruh advertising intensity terhadap shareholder value melalui customer satisfaction dan brand equity pada perusahaan yang terdaftar di bursa efek Indonesia