Analisa kepuasan pelanggan terhadap penanganan keluhan di Pavilion Restaurant JW Marriott Surabaya

Author

• Wirawan, Fandy

Additional Author(s)

• Angdika, Kristanto

Publisher

Surabaya: Fakultas Ekonomi Program Manajemen Perhotelan Program Studi Manajemen UK Petra, 2011

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010266/MAN/2011

Subject(s)

• CONSUMER SATISFACTION
• RESTAURANT MANAGEMENT
• HOTEL MANAGEMENT

Notes

• Appendix : p. 56 - 72

Bibligraphy : p. 55

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 72 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00129/12	(T) 647.95068823 Wir A	-	Unavailable : Removed