Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di The Light Cup Cafe Surabaya Town Square dan The Square Surabaya

Author

• Lauw, Jessica

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020362/MAN/2013

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION

Notes

• Appendix : p. 71 - 114

. Bibliography : p. 69 - 70 .

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 114 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01323/13	(T) 658.8343 Lau A	-	Unavailable : Removed