Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis pengaruh customer perceived value dan customer satisfaction terhadap customer loyalty di PT. Tali Agung

Author
  • Christian, Dennys
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi no. 36020252/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
  • MARKETING-MANAGEMENT
  • CONSUMERS-RESEARCH
Notes
  • Appendix: p. 69 - 97
. Bibliography: p. 67 - 68.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 97 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00669/12(T) 658.8342 Chr ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh service recovery terhadap customer satisfaction pada pelanggan freight forwarding Surabaya
Measuring customer satisfaction : gaining customer relationship strategy
Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel intervening di toko Bintang Terang
Analisis kepuasan pengguna jasa penerbangan Sempati Air di Surabaya terhadap pelayanan dan fasilitas yang diperoleh
Pengaruh strategi harga dan produk terhadap brand loyalty di Tator Cafe Surabaya Town Square
Field service management
Pengaruh perceived value dan perceived quality terhadap kepuasan dan loyalitas pelanggan studi kasus J.Co Donuts and Coffee di Surabaya
Pengaruh identitas merek terhadap loyalitas merek melalui citra merek dan kepercayaan merek Toyota