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Deskripsi kepuasan tamu atas pengalaman menginap dengan pendekatan analisa konten online review : studi di Bumi Surabaya City Resort
Author
Sanjaya, Lidya
Additional Author(s)
Andersen, Robin
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010704/MAN/2017
Subject(s)
HOTELS-CONSUMER SATISFACTION
HOTELS-MARKETING MANAGEMENT
HOTELS-MANAGEMENT
HOTELS-CONSUMERS-RESEARCH
Notes
Appendix: p. 82-149
. Bibliography: p. 82-149 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 149 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02547/17
(T) MAN 33-0704
Library - 8th Floor
Unavailable : Removed
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