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Analisa pengaruh asosiasi merek terhadap loyalitas pelangganan JW Marriott Surabaya dengan kepuasan pelanggan sebagai variabel perantara
Author
Ardian, Billy Oto
Additional Author(s)
Wijaya, Christian Ade
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2017
Language
Indonesian
ISBN
-
Series
Skripsi Mo. 33010699/MAN/2017
Subject(s)
BRAND IMAGE
HOTELS-MANAGEMENT
HOTELS-CONSUMERS-RESEARCH
HOTELS-CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 54-73
. Bibliography: p. 49-53 .
Abstract
-
Physical Dimension
Number of Page(s)
xi, 73 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02563/17
(T) MAN 33-0699
Library - 8th Floor
Available
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