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Pengaruh dimensi kualitas layanan terhadap kepuasan konsumen di Hotel Zoom Surabaya

Author
  • Nurmalasari, Eva
Additional Author(s)
  • Widodo, Samuel Wahyu
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010636/MAN/2016
Subject(s)
  • HOTELS-CONSUMER SATISFACTION
  • QUALITY OF SERVICE
  • HOTELS-MANAGEMENT
  • HOTELS-CONSUMERS-RESEARCH
Notes
  • Appendix: p. 71-116
. Bibliography: p. 67-70.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 116 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03367/16(T) MAN 33-0636Library - 8th FloorUnavailable : Removed

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