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Pengaruh organizational citizenship behavior terhadap kinerja karyawan dan kepuasan konsumen di Hotel Sheraton Surabaya

Author
  • Gunawan, Johana Susanti
Additional Author(s)
  • Solang, Pinkan Datun
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010401/MAN/2013
Subject(s)
  • HOTELS-CONSUMER SATISFACTION
  • HOTELS-MANAGEMENT
  • HOTELS-PERSONNEL MANAGEMENT
  • ORGANIZATIONAL BEHAVIOR
Notes
  • Appendix: p. 70 - 98
. Bibliography: p. 65 - 69.
Abstract
-
Physical Dimension
Number of Page(s)
xv, 98 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00050/14(T) 647.940683 Gun P-Unavailable : Removed

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