Pengukuran kualitas layanan hotel Harris-Pop! Gubeng Surabaya : pendekatan importance-satisfaction analysis

Author

• Oentoeng, Michelle Lawrence

Additional Author(s)

• Tedjosoejanto, Birgita Elvina

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010589/MAN/2016

Subject(s)

• HOTELS-CONSUMER RESEARCH
• QUALITY OF SERVICE
• HOTELS-MANAGEMENT

Notes

• Appendix: p. 87-127

. Bibliography: p. 81-86.

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 127 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03437/16	(T) MAN 33-0589	Library - 8th Floor	Unavailable : Removed