Pengaruh kepuasan konsumen, membership program, trust, perceived quality, dan perceived value terhadap loyalitas konsumen di Starbucks Coffee Surabaya

Author

• Novia, Fransiska

Additional Author(s)

• Dewi, Elsera

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010602/MAN/2016

Subject(s)

• CONSUMER SATISFACTION
• RESTAURANTS-MARKETING MANAGEMENT
• RESTAURANTS-MANAGEMENT
• CUSTOMER LOYALTY

Notes

• Appendix: p. 65-98

. Bibliography: p. 61-64.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 98 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03444/16	(T) MAN 33-0602	Library - 8th Floor	Unavailable : Removed