Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Author
Kaufman, Ron
Additional Author(s)
-
Publisher
[s.l.]: Evolve Publishing Inc., 2012
Language
English
ISBN
9780984762507
Series
-
Subject(s)
CUSTOMER RELATION
CUSTOMER SERVICES
INTERPERSONAL RELATIONS
CONSUMER SATISFACTION
Notes
Index: p. 307 - 318
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 318 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00358/13
658.812 Kau U
Library - 7th Floor
Available
Similar Collection
by author or subject
Up your service!
Up your service! insights
Sensifitas respons konsumen terhadap perubahan desain mobil Toyota kijang LGX di Surabaya
Analisa retail service quality terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening pada supermarket Super Indo Merr Surabaya
Analisa pengaruh service recovery terhadap trust, word of mouth, dan consumer loyalty dengan kepuasan konsumen sebagai variabel mediasi pada department store di Surabaya
Pengaruh inovasi produk limited edition dan inovasi kartu member dalam upaya menarik dan mempertahankan pelanggan the body shop
Pengaruh servqual terhadap overall satisfaction pada layanan retail online shopping
Pemetaan persepsi konsumen terhadap mie instan PT. Indofood Sukses Makmur tbk. (indomie, supermie dan sarimi) di Surabaya