Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Uplifting service : the proven path to delighting your customers, colleagues, and everyone else you meet
Author
Kaufman, Ron
Additional Author(s)
-
Publisher
[s.l.]: Evolve Publishing Inc., 2012
Language
English
ISBN
9780984762507
Series
-
Subject(s)
CUSTOMER RELATION
CUSTOMER SERVICES
INTERPERSONAL RELATIONS
CONSUMER SATISFACTION
Notes
Index: p. 307 - 318
Abstract
-
Physical Dimension
Number of Page(s)
xxv, 318 p.
Dimension
24 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00358/13
658.812 Kau U
Library - 7th Floor
Available
Similar Collection
by author or subject
Up your service! insights
Up your service!
Pengaruh motif hedonis terhadap loyalitas perilaku di Domicile Kitchen and Lounge Surabaya : kepuasan konsumen sebagai variabel mediasi
Pertemuan BIR
Analisis pengaruh kualitas layanan terhadap kepuasan dan loyalitas pelanggan di restoran d'mahi bistro Surabaya
Analisa pengaruh customer satisfaction alumni Bogasari Baking Centre (BBC) terhadap customer loyalty produk tepung terigu Cakra Kembar
The quality of service based upon the customer perception in Mandarin Restaurant Waalwijk
Pengaruh atribut Boutique Hotel terhadap revisit intention dengan kepuasan konsumen sebagai variabel perantara di Surabaya