Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh customer value dengan stimulus program BCA fantastic offer terhadap kepuasan pelanggan BCA side card di Surabaya
Author
Sujarwo, Anton
Additional Author(s)
Septaviano, Jimmy
Publisher
Surabaya: Fakultas Ekonomi Jurusan Pemasaran UK Petra, 2008
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.01010120/PMR/2008
Subject(s)
CONSUMER BEHAVIOR
CONSUMER SATISFACTION
CONSUMERS-RESEARCH
Notes
Appendix: p. 92 - 119
Bibliography: p. 90 - 91
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 119 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03448/08
(T) - 658.8342 Suj P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh marketing mix terhadap customer satisfaction Kafe Lakopi Makassar
Analisa profil konsumen restoran vegetarian di Surabaya
Persepsi masyarakat Surabaya terhadap yogurt dan pengaruhnya terhadap minat beli konsumen
Analisa pengaruh service recovery terhadap trust, word of mouth, dan consumer loyalty dengan kepuasan konsumen sebagai variabel mediasi pada department store di Surabaya
Pengaruh kualitas layanan terhadap kepuasan pelanggan brown salon di Tunjungan plaza Surabaya sudi kasus 100 konsumen
Analisis pengaruh strategi product dan place terhadap kepuasan pelanggan bread story Surabaya
Analisis pengaruh keterlibatan konsumen terhadap loyalitas konsumen di Hotel Novotel dan Mercure Surabaya
Studi deskriptif kepuasan pelanggan Shopa Room Boutique di Surabaya