Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh relationship marketing terhadap loyalitas pelanggan PT Mitra 10 Surabaya

Author
  • Susanto, Franky
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020363/MAN/2013
Subject(s)
  • CONSUMER SATISFACTION
  • RELATIONSHIP MARKETING
Notes
  • Appendix : p. 60 - 76
. Bibliography : p. 58 - 59.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 76 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01331/13(T) 658.812 Sus P-Unavailable : Removed

Similar Collection

by author or subject
Analisa sistem peminjaman, kelengkapan vcd dan kualitas pelayanan terhadap kepuasan pelanggan di rental vcd me
Peranan relationship marketing Indogrosir terhadap loyalitas konsumennya di Surabaya
Perbedaan kualitas layanan anatar restoran Inasuki Shabu-Shabu dan restoran Kafe Trumps di Surabaya
Pengaruh sercive quality perusahaan freight forwarding X terhadap kepuasan shipper dan consignee selaku pengguna jasa dari PT. X
Analisis pengaruh responsiveness, reliability, assurance, emphaty, dan tangible agen PT AJ Sequislife terhadap kepuasan pelanggan pada cabang Surabaya - Trusty
Analisa kualitas layanan terhadap loyalitas pelanggan di Pizza Hut Surabaya dengan kepuasan pelanggan dan switching barrier sebagai variabel intervening
Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands
Analisa pengaruh service quality terhadap customer satisfaction Rempah Indonesian Restaurant