Pengaruh customer relationship management terhadap loyalitas pelanggan Tivoli Club House Sidoarjo dengan kepuasan pelanggan sebagai variabel perantara

Author

• Felix, Ryan

Additional Author(s)

• Ratag, Yuvito Sandytia

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010574/MAN/2016

Subject(s)

• MARKETING-MANAGEMENT
• CUSTOMER RELATIONS
• CUSTOMER LOYALTY
• CONSUMER SATISFACTION

Notes

• Appendix: p. 49-60

. Bibliography: p. 47-49.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 60 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00794/16	(T) MAN 33-0574	Library - 8th Floor	Unavailable : Removed