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Analisis pengaruh kualitas kinerja tour leader terhadap kepuasan konsumen dan reputasi biro perjalanan wisata
Author
Tanuwijaya, Linda
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Pariwisata UK Petra, 2011
Language
Indonesian
ISBN
-
Series
Skripsi No. 3501090/MAN/2011
Subject(s)
TOURIST TRADE-MARKETING-RESEARCH
CONSUMER SATISFACTION
TOUR GUIDES (PERSONS)
TRAVEL AGENTS
Notes
Appendix : p. 47 - 64
Bibliography : p. 45 - 46
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 64 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03576/11
(T) 338.47918 Tan A
Library - 8th Floor
Unavailable : Removed
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