Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh brand image dan perceived quality terhadap kepuasan dan loyalitas pelanggan mobil toyota di Surabaya
Author
Salim, Fanny Fibriyanti
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020414/MAN/2014
Subject(s)
CONSUMERS-RESEARCH
BRAND LOYALTY
CONSUMER SATISFACTION
CUSTOMER LOYALTY
Notes
Appendix: p. 85 - 120
. Bibliography: 81 - 84.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 120 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00868/14
(T) 658.8343 Sal P
-
Unavailable : Removed
Similar Collection
by author or subject
Sell the brand first
Pengaruh kualitas layanan jasa terhadap kepuasan pelanggan hotel Surya
Analisis pengaruh customer perceived value dan customer satisfaction terhadap customer loyalty di PT. Tali Agung
Pengaruh customer relationship management terhadap kepuasan dan loyalitas pelanggan PT. Silkargo Indonesia cabang Surabaya
Analisa perilaku dan kepuasan konsumen dalam pembuatan keputusan pemilihan operator selular antara PT Telkomsel (GSM) dan PT Metrosel (AMPS) di Surabaya
Analisis pengaruh responsiveness, reliability, assurance, emphaty, dan tangible agen PT AJ Sequislife terhadap kepuasan pelanggan pada cabang Surabaya - Trusty
Analisa kualitas layanan restoran cepat saji kentucky fried chicken surabaya ditinjau dari segi kepuasan dan harapan
Analisa kualitas penyediaan makanan bagi pasien di rumah sakit di Surabaya