Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh retail service quality terhadap minat berkunjungulang melalui perceived quality dan customer satisfaction dari Pakuwon Trade Center Surabaya
Author
Halim, Christopher Eka
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020687/MAN/2018
Subject(s)
CONSUMER SATISFACTION
CONSUMERS--RESEARCH
RETAIL TRADE--CUSTOMER SERVICES
Notes
Appendix: p. 60-94
. Bibliography: p. 58-59.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 94 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03067/18
(T) MAN 36-0687
-
Unavailable : Removed
Similar Collection
by author or subject
Pengaruh servicescape, service quality terhadap customer satisfaction di Platinum Grill Restaurant Surabaya
How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands
Pengaruh perceived service quality terhadap repurchase dan customer satisfaction sebagai variabel intervening pada Sushi Tei Ciputra World di Surabaya
Pengaruh organizational citizenship behaviour terhadap kinerja karyawan yang membentuk kepuasan konsumen PT. Siantar Top di Surabaya
Pengaruh transformational leadership terhadap financial performance melalui variabel intervening employee satisfaction dan customer satisfaction di sektor perbankan Surabaya
Perancangan sistem customer relationship management di radio Sangkakala Surabaya
Pengaruh kualitas produk terhadap kepuasan pelanggan UD Jaya Makmur
Peranan kepuasan, kepercayaan, dan komitmen dalam membangun customer relationship di pt indomobil prima niaga surabaya