Analisa pengaruh service quality terhadap satisfaction customer De Boliva Xpress di Plaza Marina Surabaya

Author

• Soecipto, John Cendy

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2012

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020318/MAN/2012

Subject(s)

• CONSUMER SATISFACTION
• CONSUMERS-RESEARCH
• COSTUMER SERVICE
• MARKETING-MANAGEMENT

Notes

• Appendix : p. 81 - 134

Biliography : p. 78 - 80

Abstract

-

Physical Dimension

Number of Page(s)

xii, 134 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04038/12	(T) 658.8343 Soe A	-	Unavailable : Removed