Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh employee empowerment terhadap service quality di Indonesian restaurant
Author
Suhud, Jessica
Additional Author(s)
Santoso, Devy
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010470/MAN/2014
Subject(s)
EMPLOYEE EMPOWERMENT
QUALITY OF SERVICE
RESTAURANTS-MANAGEMENT
RESTAURANTS-PERSONNEL MANAGEMENT
Notes
Appendix: p. 71 - 80
. Bibliography: p. 68 - 70 .
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 80 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02935/14
(T) 647.950683 Suh P
-
Unavailable : Removed
Similar Collection
by author or subject
Analisa pengaruh experiental marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada restoran Jepang dengan konsep shabu-shabu di Surabaya
Analisa pengaruh service quality dan customer relationship management terhadap statisfication sebagai variable intervening di kampoeng kidz, Batu-Jawa Timur
Pengaruh kualitas layanan terhadap kepuasan pelanggan Restoran Ayam Penyet Ria
Penerapan Hazard Analysis and Critical Control Points (HACCP) produk sashimi di restoran Tomoto Surabaya
Pengaruh logistics service quality terhadap customer satisfaction cat emco PT Satriakarya Adiyudha (PT Skay)
Harapan dan persepsi konsumen pada penerapan keamanan pangan di Restoran Jamoo Hotel Shangri-La Surabaya
Analisa pengaruh dining experience terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening (studi kasus : domicile kitchen and lounge)
Analisa faktor pembentuk kualitas layanan di Starbucks Surabaya