Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa dampak kompetensi karyawan terhadap kepuasan konsumen melalui kualitas produk dan kualitas layanan di Hachi Hachi Bistro Surabaya
Author
Meriana, Linda
Additional Author(s)
Agung, Glori Puteri Maharani Agung
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010469/MAN/2014
Subject(s)
CONSUMER SATISFACTION
RESTAURANTS-MANAGEMENT
RESTAURANTS-MARKETING MANAGEMENT
Notes
Appendix: p. 60 - 75
. Bibliography: p. 60 - 75 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 75 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02926/14
(T) MAN 33-0469
-
Unavailable : Removed
Similar Collection
by author or subject
Quality
Perbandingan kualitas layanan beberapa perusahaan asuransi di Surabaya
Pengaruh manfaat customer relationship management dan customer satisfaction terhadap customer loyalty pelanggan matahari department store
Analisis kepuasan konsumen terminal petikemas Surabaya
Analisa faktor-faktor dari bauran pemasaran dan kualitas pelayanan yang mempengaruhi kepuasan pelanggan di PT Bear Book Store (ditinjau dari penerapan viral marketing)
Analisa penerapan food safety pada produk ikan di Restoran OCA Surabaya
Service first I
Analisa pengaruh experiential marketing terhadap customer satisfaction dengan perceived value sebagai variabel intervening konsumen The Premiere Grand City Surabaya