Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa dampak kompetensi karyawan terhadap kepuasan konsumen melalui kualitas produk dan kualitas layanan di Hachi Hachi Bistro Surabaya

Author
  • Meriana, Linda
Additional Author(s)
  • Agung, Glori Puteri Maharani Agung
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2014
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010469/MAN/2014
Subject(s)
  • CONSUMER SATISFACTION
  • RESTAURANTS-MANAGEMENT
  • RESTAURANTS-MARKETING MANAGEMENT
Notes
  • Appendix: p. 60 - 75
. Bibliography: p. 60 - 75 .
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 75 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02926/14(T) MAN 33-0469-Unavailable : Removed

Similar Collection

by author or subject
Analisa pengaruh kualitas produk dan kualitas layanan terhadap kepuasan pelanggan dan loyalitas pelanggan di Pisa Kafe Surabaya
Pengaruh e-service quality, e-satisfaction, e-trust terhadap e-loyalty pada Lazada
Service first
Faktor-faktor yang mempengaruhi dan cara meningkatkan kepuasan pelanggan
Analisis pengaruh experiental marketing terhadap repeat purchase dengan customer satisfaction sebagai mediating variable di De Mandailing Cafe
Are the total elements of marketing mix in take away area from lucky city restaurant able to improve customer satisfaction?
Analisa pengaruh tipping norms, service quality dan table size terhadap tipping size konsumen di restoran Kasual Surabaya
Analisa pengaruh atribut layanan transportasi terhadap kepuasan pengguna layanan bus kota di Surabaya