Pengaruh customer experience terhadap customer loyalty melalui customer satisfiction dan customer trust pada pelanggan bengkel auto 2000 di Surabaya

Author

• Wardaya, Eka Prasetya

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Magister Manajemen UK Petra, 2015

Language

Indonesian

ISBN

-

Series

Tesis No. 03020081/MM/2015

Subject(s)

• CONSUMERS-RESEARCH
• CONSUMER SATISFACTION
• CUSTOMER LOYALTY

Notes

• Appendix: p. 85-99

. Bibliography: p. 78-84.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 99 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02421/15	(T2) MM 0081	-	Unavailable : Removed