| Pengaruh financial benefit, social benefit dan structural ties terhadap customer loyalty di de boliva ice cream gubeng surabaya- Author(s)
- Listyani, Lisa
- ISBN
- -
- Dimension
- xxii, 68 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01626/05 | 647.950688 Lis P | - | Unavailable : Removed |
| |
| Upaya memaksimalkan hygiene dan sanitasi di area kitchen agar menjadi lingkungan kerja yang sehat dan bersih di surabaya plaza hotel- Author(s)
- Priambodo, Albertus Wahyudi
- ISBN
- -
- Dimension
- xxxiii, 103 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01624/05 | 647.94068 Pri U | - | Unavailable : Removed |
| |
| Analisis efektifitas strategi pemasaran toko deli mandarin oriental hotel majapahit surabaya dalam menghadapi persaingan terhadap kompetitor- Author(s)
- Susilawati, Chenny
- ISBN
- -
- Dimension
- xxii, 66 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01623/05 | 647.940688 Sus A | - | Unavailable : Removed |
| |
| Analisa konflik kemitraan dalam kepemimpinan pada tingkat manajerial di departemen food and beverage surabaya plaza hotel- Author(s)
- Loa, Yin Yin
- ISBN
- -
- Dimension
- xxi, 61 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01622/05 | 647.95068 Loa A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh komunikasi yang efektif terhadap kepuasan kerja pada karyawan dapur orchid restaurant garden palace hotel surabaya- Author(s)
- Meliana
- ISBN
- -
- Dimension
- xxv, 91 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01329/05 | 647.950683 Mel A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa perbandingan tingkat kepuasan mahasiswa manajemen perhotelan dalam perkuliahan yang disampaikan oleh dosen praktisi dan dosen non praktisi- Author(s)
- Sanjaya, Nonik
- ISBN
- -
- Dimension
- xxvii, 113 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01321/05 | 647.9407 San A | Library - 8th Floor | Unavailable : Removed |
| |
| Perbedaan motivasi kerja karyawan operasional restoran bakmi gili di raya kertajaya dan villa bukit mas- Author(s)
- Koesbianto, Peter
- ISBN
- -
- Dimension
- xxvii, 131 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01320/05 | 647.950683 Koe P | Library - 8th Floor | Available |
| |
| Analisa pengaruh perbedaan kompensasi yang diberikan oleh hotel jw marriott surabaya terhadap motivasi, kinerja dan team work karyawan tetap dan karyawan tidak tetap di business center- Author(s)
- Rosarina, Maria Penny
- ISBN
- -
- Dimension
- xxi, 99 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01319/05 | 647.940683 Ros A | - | Unavailable : Removed |
| |
| Analisa perceived value pemilik starwood platinum privilege card (sppc) di sheraton surabaya hotel & towers- Author(s)
- Ferlinwati
- ISBN
- -
- Dimension
- xxi, 81 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01317/05 | 647.940688 Fer A | Library - 8th Floor | Unavailable : Removed |
| |
| Faktor-faktor yang mempengaruhi proses penerimaan dan pengembalian sayuran dan buah-buahan di outlet receiving sheraton surabaya hotel & tower terhadap kelancaran operasional main kitchen- Author(s)
- Christine J.W.
- ISBN
- -
- Dimension
- xxvi, 124 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01315/05 | 647.94068 Chr F | Library - 8th Floor | Available |
| |
| Analisa faktor manajemen operasional terhadap pendapatan minibar hotel mandarin oriental surabaya- Author(s)
- Widyyanto, Chandra
- ISBN
- -
- Dimension
- xxviii, 116 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01094/05 | 647.94068 Wid A | Library - 8th Floor | Available |
| |
| Developing a better organization structure following by definite job description and job specification for all position in moy fa restaurant to increase customer satisfaction- Author(s)
- Njoto, Franky
- ISBN
- -
- Dimension
- xiii, 70 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01093/05 | 647.95068 Njo D | Library - 8th Floor | Unavailable : Removed |
| |
| Improving service quality for a better business performance in osaka japans restaurant- Author(s)
- Suprianto, Elvayanti
- ISBN
- -
- Dimension
- viii, 68 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01092/05 | 647.95068 Sup I | - | Unavailable : Removed |
| |
| Developing website as a marketing communication tool for river side oriental cuisine restaurant- Author(s)
- Santosa, Vera W.
- ISBN
- -
- Dimension
- xii, 94 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01091/05 | 647.95068 San D | - | Unavailable : Removed |
| |
| Understanding market demand as the basic characteristic for the renovation program in restaurant paradijs uden- Author(s)
- Setiawan, Hendra
- ISBN
- -
- Dimension
- v, 40 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01090/05 | 647.95068 Set U | - | Unavailable : Removed |
| |
| Managing the guest experience in hospitality- Author(s)
- Ford, Robert C.
- ISBN
- 0766814157
- Dimension
- xxiv, 432 p. / 23 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01213/05 | 647.94068 For M | Library - 7th Floor | Available |
| |
| Effects of recruiting trainees from Petra Christian University to the brand image of golden river restaurant- Author(s)
- Kartyasa, Jerry
- ISBN
- -
- Dimension
- x, 64 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00767/05 | 647.95068 Kar E | - | Unavailable : Removed |
| |
| Examining the existing standard service procedure and planning a suitable training program to create a better service performance in restaurant paradijs- Author(s)
- Natalia, Joyce
- ISBN
- -
- Dimension
- viii, 100 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00764/05 | 647.95068 Nat E | - | Unavailable : Removed |
| |
| Increasing restaurant sales- Author(s)
- Granberg, B. J.
- ISBN
- 0910627258
- Dimension
- 143 p. / 20 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00470/05 | 647.950688 Gra I | Library - 7th Floor | Available |
| |
| Waiter & waitress training- Author(s)
- Arduser, Lora
- ISBN
- 0910627207
- Dimension
- 144 p. / 20 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00469/05 | 642.6 Ard W | Library - 7th Floor | Available |
| |
