Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Improving service quality for a better business performance in osaka japans restaurant

Author
  • Suprianto, Elvayanti
Additional Author(s)
  • Matilda, Magdalena
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2004
Language
English
ISBN
-
Series
Tugas Akhir No.02010158/HTL/2004
Subject(s)
  • RESTAURANT MANAGEMENT
Notes
  • Appendix
Bibliography: p. 64 - 65
Abstract
-
Physical Dimension
Number of Page(s)
viii, 68 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01092/05(T) - 647.95068 Sup I-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh servicescape, service quality terhadap customer satisfaction di Platinum Grill Restaurant Surabaya
Analisa program-program komunikasi pemasaran yang dilakukan ion productions dalam membentuk citra merek de cafe il gelato Italiano ice cream
An analysis on the importance of the atmosphere to the costumer's dining experience in the Golden River restaurant
Analisa dampak perubahan nama hotel radisson plaza suites hotel surabaya menjadi surabaya plaza hotel terhadap profil tamu
The Restaurant
Restaurant services
Implementing the standard job description of take away service at moy fa restaurant (an experiment before and after the implementing)
Pengaruh penilaian kinerja dan sistem imbalan (imbalan non finansial dan imbalan finansial) terhadap motivasi kerja karyawan tristar international restaurant di Surabaya