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Upaya peningkatan kepuasan konsumen restoran X Surabaya
Author
Paulus, Jeffry
Additional Author(s)
-
Publisher
Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011188/IND/2007
Subject(s)
CONSUMER SATISFACTION
RESTAURANT MANAGEMENT
Notes
Appendix: p. 41 - 64
Bibliography: p. 40
Abstract
-
Physical Dimension
Number of Page(s)
xi, 64 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00815/07
(T) - 658.812 Pau U
-
Unavailable : Removed
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