Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Customer satisfaction : how to maximize, measure, and market your company's "Ultimate Product"

Author
  • Hanan, Mack
Additional Author(s)
  • Karp, Peter
Publisher
New York: 1989
Language
English
ISBN
-
Series
-
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER SERVICE
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 193 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04950/93658.812 Han C-Available

Similar Collection

by author or subject
Consultative selling
Analisis pengaruh experiental marketing terhadap repeat purchase dengan customer satisfaction sebagai mediating variable di De Mandailing Cafe
The complete customer service letter book
Analisa pengaruh kualitas layanan terhadap loyalitas pelanggan di Restoran X Surabaya
Pengukuran kepuasan customer terhadap layanan unit perencanaan fisik kampus
Analisa pengaruh kualitas produk terhadap loyalitas melalui kepuasan sebagai variabel intervening pada pelanggan Restoran Por Kee Surabaya
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya
Pengaruh program relationship marketing yang terdiri dari customer service, loyalty program, dan community building terhadap loyalitas pelanggan sogo department store plasa Tunjungan 4 di Surabaya