Pengukuran kepuasan customer terhadap layanan unit perencanaan fisik kampus

Author

• Wijono, Edwin Purnomo

Additional Author(s)

-

Publisher

Surabaya: Fakultas Teknologi Industri Jurusan Industri UK Petra, 2007

Language

Indonesian

ISBN

-

Series

Tugas Akhir No.02011235/IND/2007

Subject(s)

• CONSUMER SATISFACTION
• TOTAL QUALITY SERVICE
• QUALITY CONTROL

Notes

• Appendix: p. 88 - 166

Bibliography: p. 67

Abstract

-

Physical Dimension

Number of Page(s)

xv, 166 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	04854/07	(T) - 658.562 Wij P	Library - 8th Floor	Unavailable : Removed