Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya
Author
Kosasih, Ronald Hendra
Additional Author(s)
Kurniawan, Alvine
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011913/MAN/2005
Subject(s)
CONSUMER SATISFACTION
RELATIONSHIP MARKETING
Notes
Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
x, 89 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01071/06
(T) - 658.812 Kos A
-
Unavailable : Removed
Similar Collection
by author or subject
Perbedaan kualitas layanan anatar restoran Inasuki Shabu-Shabu dan restoran Kafe Trumps di Surabaya
Pengaruh budaya organisasi Hallo Surabaya terhadap loyalitas pelanggan melalui kepuasan pengunjung
Analisis harapan dan kepuasan konsumen terhadap kualitas pelayanan di Bioskop Surabaya 21 Surabaya
Analisa persepsi konsumen atas perubahan honda city car dari honda fit ke honda jazz di Surabaya
Improving the influence of relationship marketing concerning costumer loyalty in restaurant hotel Savelberg Voorburg
Analisah pengaruh experiential marketing terhadap kepuasan konsumen herbs spa
Peranan marketing public relations trac (astra renta car) PT. Serasi Autoraya dalam upaya mewujudkan customer satisfaction
Pengaruh store atmosphere, customer service dan product quality terhadap customer satisfaction di H&M Surabaya